Chat Button

Making a Claim

1

Download and print out the PDF of the claim form. Download claim form here.

2

Fill out the top portion (Part 1) of the form. Please make sure you provide all required information.

3

Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.

4

Return your claim form, detailed paid invoice and complete medical history 
via fax or mail to:

 


Best Friends Pet Insurance

P.O. Box 2150
Buffalo, NY 14240-2150

Call us toll free:
1-877-218-0409
Fax: 1-866-368-7387

Call Centre Hours (Eastern Time)
8:00 am to 9:00 pm (Mon-Fri) 
9:00 am to 6:00 pm (Sat)